doc file: You need the Microsoft Word program, a free Microsoft Word viewer, or a program that can import Word files in order to view this file. To learn more about the free Microsoft Word Viewer, visit the Microsoft Word website.
zip file: This is a "zip" file (a compressed data file), and you will need a data compression utility such as StuffIt Expander to open it. Download the free StuffIt Expander for PC or Macintosh.
